Crafted in the USA
Frequently asked questions
What is BioThane®?
BioThane® is the brand name of all coated webbing products made by BioThane Coated Webbing Corp. The material is a polyester webbing with a TPU or PVC coating, depending on the product. Silvabel Equestrian Goods uses Beta®, a “coating class” of BioThane on most of our tack.
Why is it Better?
BioThane is a better option than leather or nylon because it is more durable, waterproof, weldable, and easier to maintain. Gone are the days of weather destroyed and moldy tack. Instead, save your time with minimal cleaning needed!
How does BioThane® weather?
Under normal use, BioThane will long outlast leather and nylon horse tack. It won’t melt in the heat of summer or become stiff in the cold of winter. Your tack will remain flexible and durable throughout all four seasons. With normal use, BioThane will not get sticky or tacky unless exposed to certain chemicals such as DEET. And when your tack gets wet, there is no need to worry about a smell, BioThane is stink-proof!
Can BioThane® hurt horses?
As long as your tack is the proper size, it should never hurt your horse. Silvabel Equestrian Goods offers a variety of sizes so your horse (or pony) will always have the right fit. BioThane will even break on the specific weak points of the tack.
Will the color fade?
Years will pass before you notice, but in general, the deeper the shade of the hue, the longer it will last. The opaque colors tend to hold color significantly longer than fluorescents.
How do I clean my tack?
Cleaning your Silvabel tack is quick and easy. Simply rinse away dirt and mud with water, then use mild soap and a soft cloth or sponge for a deeper clean. Rinse thoroughly and allow it to air-dry or wipe it dry with a clean towel. No leather cleaner or conditioner is needed. Avoid bleach, harsh chemicals, and abrasive brushes, as these may damage the material or hardware.
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this isn’t the case, please let us know, and we’ll do our best to work with you to make it right. However, horses will be horses, and we cannot accept returns or issue refunds for damage caused by chewing, pulling back, rubbing, improper use, accidents, or normal wear and tear. If you believe your item has a manufacturing defect, please contact us so we can review the issue.
Are any purchases final sale?
All custom ordered items are final sale, including custom colored tack and nameplates.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Custom orders may take up to two weeks.